13.1.2025, Fault notification - System developers
Current issues
13.1.2025, Fault notification - System developers
10.1.2025, Fault notification
9.1.2025, Fault notification
8.1.2025, Fault notification
8.1.2025, Fault notification
8.1.2025, Fault notification
8.1.2025, Fault notification
8.1.2025, Maintenance notice - System developers
We will be making updates to improve the performance of the Prescription service on 25 January 2025 from 22.00. As a result of the maintenance procedures, services such as the Prescription Centre in Kanta Servicesand the Kelain service will be down for about 2 hours.
8.1.2025, Maintenance notice - Citizens
We will be making updates to improve the performance of the Prescription service on 25 January 2025 from 22.00. As a result, the service will be down for about 2 hours, during which MyKanta users will not have access to prescription data. Pharmacies and health care units will also not be able to access prescription data during the downtime.
7.1.2025, Fault notification
7.1.2025, Fault notification
19.12.2024, Notice
MyKanta customer service will be closed between 24 and 26 December 2024, January 1st, 2025, and January 6th, 2025. The kanta.fi online service provides answers to frequently asked questions. The Kanta assistant chatbot is also available all day, every day.
19.12.2024, Notice
Customer service for social welfare and health care professionals and system suppliers will be closed between 24 and 26 December, January 1st, 2025, and January 6th, 2025. Reports of disruption can be submitted 24/7 during Christmas and the New Year.
17.12.2024, Notice - Developers
The development of the Kanta Services improves the continuity of care and social welfare and healthcare services, and strengthens the national knowledge base. The deployment of new Kanta functionalities supports the continuity of care and services in many ways.
16.12.2024, Maintenance notice - System developers
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
13.12.2024, Fault notification - Professionals
3.12.2024, Fault notification - System developers
3.12.2024, Fault notification
3.12.2024, Fault notification - Citizens