The fees cover the operating costs of producing Kela’s Kanta Services as well as the certification services provided by the Digital and Population Data Services Agency. The costs are assessed in advance, and the fees are determined according to an annual estimate. The amount of the user fee is prescribed in the decree of the Ministry of Social Affairs and Health on the user fees for nationwide data system services in healthcare.
Payments fund maintenance of the services
The user fees fund the costs of producing and maintaining the Kanta services.
Services funded by user fees include
- electronic prescription services
- Patient Data Repository
- citizen interface MyKanta
- data management service and living will service.
Minimum annual fee of €90 for private healthcare 2024–2025
The minimum annual fee of €90 will apply to
- those private healthcare providers using the Prescription Service whose prescription-based user fee is below €90 in 2024–2025.
- those private healthcare providers using both the Patient Data Repository and the Prescription Service whose prescription-based user fee is below €90 in 2024–2025, and
- also those private healthcare providers that have joined the Patient Data Repository and do not issue prescriptions at all.
The minimum fee is charged if the service provider is a client of Kanta Services from 1 January 2024 to 31 December 2025 or at any time during that period. The service termination cannot be backdated.
The annual minimum fee will be invoiced in February of the year following the year for which the fee is due.
User fees for Kanta Services in 2024–2025
The user fees are based on Kela's and DVV's estimates of costs for 2024–2025.
- The user fee charged to pharmacies is €0.053 per dispensed electronic prescription. The user fee does not include invalidated medicine dispensing events.
- The fee charged to wellbeing services counties and City of Helsinki is €2.715 per each resident of the wellbeing services counties’ municipality and City of Helsinki.
- For national healthcare units, the fee is €2.715 for each client visiting the unit during the year.
- The fee charged to private healthcare providers is €0.482 per issued prescription. An issued prescription refers to one prescribed medicine.
- However, the annual minimum fee will be €90. The annual minimum fee also applies to private healthcare providers who don’t issue prescriptions.
| Operators | Billing Periods | Due Dates |
|---|---|---|
| Pharmacies | 1.1.–30.6. and 1.7.–31.12. | 30.9. and 28.2. |
| Public healthcare | in two equal payments | 31.3. and 31.12. |
| Private healthcare | 1.1.–30.6. and 1.7.–31.12. | 30.9. and 28.2. |
| Minimum annual fee for private healthcare | minimum annual fees 2024 and 2025 | 28.2.2025 and 28.2.2026 |
Fee for Kelain
When a doctor issues a prescription on the basis of their professional practice rights without the purpose of profit, there is no charge for using the Kelain service. The Kelain service can be used only for occasional issuing of electronic prescriptions without the purpose of profit.
Claim for rectification
If a pharmacy, a private healthcare service provider, a hospital district, or its member municipality considers that an error has occurred in the determination of the fee, the recipient of the invoice can make a claim for rectification of the fee. The competent authority for claims for rectification is Kela.
The rectification request must be submitted within six months of the payment being ordered (invoice date).
The request should include
- the service provider requesting the rectification, contact person and contact details
- invoice for which amendment is required
- amendment required to the invoice
- grounds for the request for amendment
- the request for rectification must contain the handwritten signature of an authorised signatory from the organisation.
The rectification request must be submitted before the end of the rectification request period to: kanta@kanta.fi or Kela, Registry, PO Box 450, 00056 Kela.
The request for rectification may be sent by electronic means, post or courier. An electronic message is deemed to have been received by the authority when it is available to the authority in a receiving device or data system so that the message can be processed.
The rectification request by post must be sent in such a time that it reaches the destination by the last day of the rectification period.