Interruptions in the services in May 2024
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
4 May: Short interruptions in the use of Kanta Services possible
Time: 4 May 2024 between 8am and 11am
The Kanta Services is carrying out technical maintenance work, due to which there may be short interruptions in the use of the services:
- National code server
- Maintenance user interface of the SOTE organisation register in the Kanta Extranet
Please try to access the service again in a while.
4 May: Prescription service downtime
Time: 4 May 2024 from 10pm.
We will be making updates to improve the performance of the Prescription service on 4 May 2024 from 22.00. As a result, the service will be down for about 3 hours, during which MyKanta users will not have access to prescription data. Pharmacies and health care units will also not be able to access prescription data during the downtime.
Further information: Prescription service downtime on 4 May 2024 from 22.00 - Citizens - Kanta.fi
6 May: Short interruptions in the Kanta Services possible
Time: 6 May 2024 between 10pm and 2am
Kanta-service is undergoing technical maintenance work, due to which there may be interruptions in the use of the services.
Please try to access the service again in a while.
13 May: Short interruptions in the Kanta Services possible
Time: 13 May 2024 between 10pm and 3am
Kanta-service is undergoing technical maintenance work, due to which there may be interruptions in the use of the services.
Please try to access the service again in a while.
25 May: Interruption in the transmission of medical certificates and statements to Kela
Time: 25 May 2024 between 6am and 8pm
Due to scheduled system deployment at Kela, there will be interruptions in the transmission of electronic medical certificates and statements to Kela between 6am and 8pm.
During the interruption, medical certificates and statements cannot be transmitted from healthcare providers to Kela. Doctors should instead follow the standard instructions and print out any medical certificate they issue on paper, sign it manually, and hand it over to the patient.
We apologise for any inconvenience this may cause.
26 May: Short interruptions in the Kanta Services possible
Time: 26 May 2024 between 8am and 11pm
Due to maintenance work in the Valtori VY network, there may be short interruptions in Kanta services.
Short interruptions may affect the following:
- the issuing of prescriptions in the patient data system if the person issuing the prescription is subject to restrictions with regard to their professional practice rights.
- Kelain service
- the transfer of electronic prescriptions between EU countries
- Valvira’s role and attribute service.
In the event of a service interruption, please try to access the service again later.
28 May: Short interruptions in the Kanta Services possible
Time: 28 May 2024 between 8.30pm and 11pm
Kanta-service is undergoing technical maintenance work, due to which there may be interruptions in the use of the services.
Please try to access the service again in a while.
Further information:
tekninentuki@kanta.fi