Interruptions in the services in January 2025
Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.
The maintenance work has been canceled – 11 January: Extensive interruption in the Kanta Services
Time: 11 January 2025 between 6am and 6pm
We are carrying out maintenance work in the Patient Data Repository, as a result of which there will be an interruption between 6am and 8am and short interruptions between 8am and 6pm in the following services:
- Patient Data Repository
- Patient Data Management Service
- System for issuing declarations of intent
- Imaging Data Repository
- Delivery of Medical Certificates
- Delivery of e-prescriptions between different EU countries
- MyKanta
We call on social and health care organisations and pharmacies to prepare for the interruption. Please try to access the service again after the interruption, if necessary.
The maintenance work has been canceled – 12 January: Extensive interruption in the Kanta Services
Time: 12 January 2025 between 12 noon and 5pm
We are carrying out maintenance work in the Patient Data Repository, as a result of which there will be an approximately one hour interruption in the following services:
- Patient Data Repository
- Patient Data Management Service
- System for issuing declarations of intent
- Imaging Data Repository
- Delivery of Medical Certificates
- Delivery of e-prescriptions between different EU countries
- MyKanta
We call on social and health care organisations and pharmacies to prepare for the interruption. Please try to access the service again after the interruption, if necessary.
19 January: Interruption in the Kanta Services
Time: on 19 January 2025 between 9.30am – 11am.
Due to maintenance work carried out in Spain, there will be interruption in the following Kanta service:
- Delivery of e-prescriptions between Spain and Finland
- Delivery of patient summary to Spain
We apologize for the inconvenience caused.
20 January: Short interruptions in the Kanta Services possible
Time: 20 January 2025 between 8.30pm and 00.30am
Kanta-service is undergoing technical maintenance work, due to which there may be interruptions in the use of the services.
Please try to access the service again in a while.
22 January: Short interruption in the use of Kanta Services possible
Time: 22 January 2025 between 6pm and 12 midnight
The Kanta Services is carrying out technical maintenance work, due to which there may be short interruptions in the use of the services:
- Patient Data Repository
- Patient Data Management Service
- System for issuing declarations of intent
- Imaging Data Repository
- Delivery of Medical Certificates
- Delivery of e-prescriptions between different EU countries
- MyKanta
Please try to access the service again in a while.
25 January: Prescription service downtime
Time: 25 January 2025 between 10pm and 12 midnight
We will be making updates to improve the performance of the Prescription service. As a result, the service will be down for about 2 hours.
During the downtime health care professionals will be unable to write e-prescriptions and pharmacies will be unable to dispense e-prescriptions. The Kelain service will be unavailable. Citizens will be unable to view their prescriptions or request a prescription to be renewed in MyKanta.
Further information: Prescription service downtime on 25 January 2025 from 22.00 - Citizens - Kanta.fi
Further information:
tekninentuki@kanta.fi