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Instructions and operating models

Instructions and information on the Kanta Services and MyKanta for healthcare and social welfare professionals.

Guidance on the use of MyKanta

In order to provide guidance in the use of MyKanta, it is advisable that social welfare and healthcare professionals know which information can be viewed by visitors to the service.

Prescription Service at the pharmacy

At the pharmacy, prescriptions are processed in the pharmacy system, which searches for the prescriptions in the Prescription Centre and stores records of the dispensing events made by the pharmacy.

Prescription Service in the healthcare system

The electronic prescription makes the work of healthcare professionals easier. When the patients' prescription details are available as a basis of their treatment, it speeds up the professionals' work and helps in the management of their overall medication.

Acting on behalf of someone else in MyKanta

Acting on behalf of someone else means acting on behalf of another person or company. In order to act on behalf of someone else, the person needs to have custody, authorisation or a decision on guardianship.

Sharing and transferring of data

With the help of Kanta, the data generated in social welfare and health care as well as in pharmacies is available to different service providers. The client must be informed about how the data stored about them will be used.

Operating models

The national operating models of the Kanta Services guide the work of social welfare and healthcare professionals and their use of the Kanta Services.

COVID-19 certificates

Digital COVID Certificate consists of three different certificates: the vaccination certificate, the test certificate and the certificate of recovery. This page contains information on what to do if a client cannot see the COVID certificate in MyKanta.