A problem has been detected in the Cross-Border Prescription

Fault notification Written on 28.6.2024 All fault notifications

A problem has been detected in the Cross-Border Prescription. The problem started on 27.06.2024 at 12.15.

Due to the disturbance, Finnish pharmacies cannot dispense electronic prescriptions from Portugal.
The problem is under investigation.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services

Instructions for citizens in fault situations

We apologize for the inconvenience.
Kanta Services technical support:
tekninentuki@kela.fi

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