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A technical problem has been detected in the MyKanta service.

Fault notification - Citizens Written on 28.1.2025 All fault notifications

Users of the service may experience slower than normal performance. 

The problem appeared at 9.30 on 28/1/2025, and its cause is being investigated.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services: https://www.kanta.fi/en/professionals/instructions-for-fault-situations

Instructions for citizens in fault situations: https://www.kanta.fi/en/fault-situations

We are sorry for any inconvenience.

Kanta Services technical support
tekninentuki@kela.fi