We have updated our cookie policy on 15 April 2025. This page describes how we process the data on the use of our services that we collect on the kanta.fi website using cookies and comparable technologies. Kela is committed to protecting the privacy of the users visiting its websites.
Cookies
Cookies are text files that save information about your visit to the kanta.fi website. Your browser stores the cookies on your device. Some site functions are made possible only through the use of cookies and other comparable technologies. For example, cookies make it possible for users to log in to kela.fi and remain logged in for the duration of the visit.
Cookies used on Kanta.fi
Essential cookies are automatically activated when you use the service. They guarantee that the service works correctly. Cookies also allow the service to remember the preferences you have selected. The data will not be passed on to third parties.
JSESSIONID
A publishing system cookie that is able to link temporary information with the actions performed by the user. The cookie expires when the browsing session ends.
COOKIE_SUPPORT
A publishing system cookie that stores information on whether or not the user has enabled cookies in their browser settings. The cookie is valid for one year.
GUEST_LANGUAGE_ID
A publishing system cookie that stores information on the user’s language preferences. The cookie is valid for one year.
LFR_SESSION_STATE_20120
A publishing system cookie that identifies a user that has logged in to the service. The cookie expires when the browsing session ends.
i18nextLng (local storage)
A user interface application cookie that allows the user's language selection to remain the same for the duration of the session. The cookie expires when the browsing session ends.
AID-xxxx
Emphasises the reading of error messages for users of screen readers and other assistive technologies. Using these cookies, this emphasis can be disabled after the first time they appear. The cookie expires when the browsing session ends.
KelaAA01a4c658
A cookie related to ensuring data security. The cookie expires when the browsing session ends.
KelaPerusKeksi
A cookie related to data communications security. The cookie expires when the browsing session ends.
front-s-preventInactivityAction
A chatbot cookie that identifies the user’s activity. The cookie expires when the browsing session ends.
BoostIDy
A chatbot cookie that acts as a conversation identifier. The cookie expires when the browsing session ends.
KantafiCookies
A cookie that contains data about the user's choice regarding the cookie banner (status true when accepted, otherwise status false). The cookie is valid for one week.
Visitor statistics
We collect visitor statistics on all visits to our website kanta.fi. You cannot be identified from the data we collect.
We use the Matomo analytics tool to collect visitor statistics. Matomo does not store cookies or any other information on your device, such as your phone.
We use the visitor statistics we collect to develop our services and to improve our website to ensure a better user experience for our customers. We also use the statistics when reporting on the performance of Kela’s website.
We do not use the Matomo analytics tool in our e-services, such as MyKanta.