Messages sent on the form are processed by the customer service of Kanta Services. These messages are not forwarded to social welfare and healthcare services, and customer services do not handle personal matters. For data security reasons, please do not include any personal information (e.g. your personal identity code or health-related data) on the form.
The name and address information submitted on the feedback form is used for responding to the client’s questions or feedback. The information is not used for any other purpose. The records are stored for 6 years. Data is stored on the grounds that it may be required in order to e.g. investigate disruption.
Accessibility feedback
If your query concerns the accessibility of kanta.fi, please read the online accessibility statement first and, if necessary, send accessibility feedback on the form available in the statement.
Feedback from social welfare and healthcare professionals and system developers
If social welfare and healthcare professionals or system developers wish to send feedback or ask questions about the Kanta Services, the contact details are found on the page Contact Details for Professionals.