There is a problem with sound quality in our phone service at present

There is a problem with sound quality in our phone service at present. The problem first appeared at 10.13 on 9 September 2024 and its cause is being investigated.
Due to the problem, customers may not be able to access our phone and remote service. 

The Kanta Assistant chatbot on the kanta.fi website is available 24/7 to answer questions on MyKanta and prescriptions. You can also contact Kanta by e-mail: asiakaspalvelu@kanta.fi.

We apologise for any inconvenience.
Kela Technical Support
tekninentuki@kela.fi