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Interruptions in the services in November 2023

Maintenance notice - Citizens Written on 27.10.2023 All maintenance notices

Planned update and maintenance tasks that may result in interruptions to the use of the services during the month are published here. We apologise for any inconvenience this may cause.

1 November: Short interruptions in the Kanta Services possible

Time: 1 November 2023 between 9:30am and 10am

Due to maintenance work carried out in Estonia, there will be interruption in the following Kanta service:

  • Delivery of e-prescriptions between Estonia and Finland

We apologise for the inconvenience caused.

5 November: Possible interruptions in the use of the Kanta Services

Time: 5 November 2023 between 9am and 3pm

Due to maintenance measures carried out in the Suomi.fi web service, there may be interruptions in the following services: 

  • Acting on behalf of another person
  • MyKanta: logging in to the service
  • Kanta PHR
  • Kanta Ekstranet

Please try to access the service again in a little while, if necessary.

6 November: Short interruptions in the Kanta Services possible

Time: 6 November 2023 between 8.30pm and 10.30pm

Kanta-service is undergoing technical maintenance work, due to which there may be interruptions in the use of the services. 

Please try to access the service again in a while.

7 November: Short interruptions in the Kanta Services possible

Time: 7 November 2023 between 8.30pm and 1am

Kanta-service is undergoing technical maintenance work, due to which there may be interruptions in the use of the services. 

Please try to access the service again in a while.

15 November: Short interruptions in the Kanta Services possible

Time: 15 November 2023 between 9:30 am – 10:00 am

Due to maintenance work carried out in Estonia, there will be interruption in the following Kanta service:

  • Delivery of e-prescriptions between Estonia and Finland

We apologise for the inconvenience caused.

16 November: Short interruption in the use of Kanta Services possible

Time: 16 November 2023 between 6am and 7am

Kanta Service is undergoing technical maintenance work, due to which there may be short interruptions in the use of the services:

  • MyKanta
  • Kanta PHR: authorization
  • Kanta Ekstranet

Please try to access the service again in a while.

16-17 November: Short interruptions in the Kanta Services possible

Time: 16 November 2023 23pm – 17 November 03am

Due to maintenance work carried out in the data system of European Commission, there will be an interruption in the following Kanta service:

  • Delivery of e-prescriptions between different EU countries

We apologise for the inconvenience caused.

Please try to access the service again after the interruption, if necessary.

25 November: Short interruption in the use of Kanta Services possible

Time: 25 November 2023 between 8am and 11am

Kanta Service is undergoing technical maintenance work, due to which there may be short interruptions in the use of the services: 

  • Code Service

Please try to access the service again in a while.

30 November: Short interruptions in the use of Kanta Services possible

Time: 30 November 2023 between 6am and 7am

Kanta Service is undergoing technical maintenance work, due to which there may be short interruptions in the use of service:

  • Kanta Extranet

Please try to access the service again in a while.

Further information:

tekninentuki@kanta.fi