A problem has been detected in the Cross-Border Prescription

Fault notification Written on 4.11.2024 All fault notifications

A problem has been detected in the Cross-Border Prescription. The problem appeared at 9.00 2.11.2024 and its cause is being investigated. The next announcement is given at 5.11.2024 or as the situation changes.

Due to the disturbance, Finnish pharmacies cannot dispense electronic prescriptions from Estonia.

Instructions for fault situations for Pharmacies as well as social welfare healthcare services

Instructions for citizens in fault situations

We apologize for the inconvenience.
Kanta Services technical support:
tekninentuki@kela.fi

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